CX at Work

For CX Professionals

For people working in Customer Experience who want to go further in the craft.

Career Mentoring

One-to-one mentoring to define your next career step, identify competency gaps and build a development path.

A cohort preparing for the CCXP exam, focused on truly understanding the six core competencies rather than memorising.

Short workshops on journey mapping, Voice of Customer and applying CX in daily work.

A space connecting CX practitioners in Vietnam to share practice and learn from each other.

Newsletter

A newsletter by Phan Ngọc Minh for CX practitioners in Vietnam — perspectives on the craft, methods and real stories.